Enterprises worldwide look to minimize recurring data entry tasks from employee workloads to manage operational costs while enhancing business performances and outcomes. Smart connector tool within Microsoft Dynamics 365 Business Central (or D365BC) platform enables users to integrate business systems effortlessly, automate reports and workflow approval processes, and receive critical business data notifications on emails or messaging applications.
Business Central connector is compatible with both on-premise and cloud- based deployments. The tool provides flexibility to manage the organization-wide data while enabling businesses to minimize operational costs, improve employee productivity, and boost company revenue.
Read: Business Central Benefits
How It Works
Connector tool transmits data between Business Process Automation (BPA) Platform and Business Central, allowing seamless data synchronization between Business Central and other business applications, including Customer Relationship Management (CRM), Warehouse Management System (WMS) or other e-Commerce platforms, etc.
All these data communications use XML objects while the
Business Central connector maps BPA Platform data to Business Central objects
and functionalities. Business Central Application Programming Interface (API) receives
and saves XML responses for further processing through other BPA Platform
tools. The system includes standard operations comprising Read, Add, Update,
and Delete, while users can even customize options for specific functions. Business
Central API also supports other objects, including code-units, pages and many
more.
How It Helps
Designed specifically for small and medium- sized
enterprises, Microsoft Business Central Integration benefits businesses in
various ways, including:
- Assure reliable, robust, and
repeatable data mapping and manipulation;
- Eliminate data entry errors and
related costs;
- Improve business performance and
boost employee productivity without additional employee overheads;
- Enhance financial and operational efficiencies, including Accounting, Inventory, Sales, Customer Service, and more.
Dynamics 365 Business Central Integration Options
Below listed are the most popular Dynamics 365 Business Central integrations,
often implemented using the BPA Platform:
- Business Central – e-Commerce:
Enterprise Resource Planning (ERP) is critical to
e-Commerce businesses for consistent business outcomes. Integrating e-Commerce
systems (including Shopify, Magento, BigCommerce, WooCommerce, Amazon Seller
Central, OnBuy, among others) with an intelligent ERP system, Dynamics 365
Business Central, unifies sales channels while bringing together inventory and
sales data in one place. The process automates operations, organizes data,
generates customized reports, and tracks changes.
- Business Central – CRM: Integration with CRM systems (such as SalesForce, SageCRM, or InforCRM)
helps businesses understand customers’ needs effectively and pitch the right
product at the right time while assuring maximum customer satisfaction. Besides,
Business Central integration allows administrators to define, automate, and
send customer notifications to those who abandoned carts, thus driving revenues
up.
- Business Central – Marketplace: Marketplace integration allow system administrators to access
operational data across the organization, helping enterprises minimize delays,
issue timely warnings, and reduce overall operating costs. Interactive,
Customizable Dashboards eliminate paperwork and allow users to access data from
anywhere across the organization. The integration also connects payment
gateways, shipping, logistics, and sales channels to ensure the timely fulfillment
of tasks and processes.
- Business Central – Point of
Sale (POS): Linking the POS system with Business Central assures accuracy in inventory levels across the business transactions. The
system automatically shares the updated e-Commerce product catalogs with
customers, making the buyers aware of new products or features. Processing POS
data through Business Central enables employees to add value to their customer
support efforts.
- Business Central – Accounting Functions: Business Central integration helps enterprises streamline their accounting systems by automating data exchanges across business processes. The integrated platform transmits and delivers orders, inventory levels, product data, shipping, and customer information in real-time with higher accuracy, thus resulting in satisfied customers and efficient operations.
More Business Central integrations with other applications include – credit referencing integration, industry- specific applications, like WMS; courier service integration, like United Postal Services, Federal Express, and more; web portal integrations, like the customer portal, supplier portal, product rebate portal, and others.
Learn: Why Choose Microsoft Dynamics 365 Business Central?
Wrapping Up
Business Central Integration automatically synchronizes orders, shipment updates, inventory, products, and more with most industry-leading e-Commerce platforms. Business Central integration also automates the synchronization of Purchase Orders (PO), Product Activity Data, PO change requests, invoices, advance ship notices and other EDI (Electronic Data Interchange) Documents. Moreover, Business Central integration with CRM systems helps businesses automate the synchronization of orders, opportunities, customers, invoices, accounts, contacts, product updates.
